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Privacy Policy

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We respect your privacy and are committed to protecting your personal data. This policy explains what we collect, why we collect it, and how we use it.

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COMPANY NAME

The Pretty Little Publishing Co Ltd trading as The Pretty Little Design Co.

Registered in England and Wales: Company Number 14782883. Incorporated 5th April 2023.

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WHAT INFORMATION WE COLLECT

We may collect:

 

   1. Basic website data
When you visit our website, we may automatically collect technical information such as:

  • IP address

  • Browser type

  • Pages visited and time spent on the site

  • Device type and operating system

This information helps us understand how our website is used and improve performance. It does not personally identify you.

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    2. Personal information
If you book, place an order, contact us, or sign up for updates, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing or mailing address

  • Payment details (processed securely via third-party providers)

We only collect information necessary to provide our services and is never shared with anyone outside of The Pretty Little Design Co. or The Pretty Little Publishing Co.​

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HOW WE USE YOUR INFORMATION

We use your information to:

  • Provide and manage our services

  • Process orders and payments

  • Communicate about enquiries or projects

  • Improve our website and services

  • Send updates or marketing emails where you have opted in

You can unsubscribe from marketing emails at any time.

 

LEGAL BASIS FOR PROCESSING (GDPR)

We process personal data only where we have a lawful basis, including:

  • To fulfil a contract (such as completing an order)

  • To meet legal obligations (such as tax and accounting records)

  • For legitimate business interests (such as improving our services)

  • With your consent (such as newsletters)

 

DATA STORAGE AND RETENTION

We keep personal information only as long as necessary to provide services and meet legal requirements.
Financial and transaction records may be retained for up to six years in line with HMRC regulations.

We take reasonable steps to protect your information, but no online system can guarantee complete security.

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COOKIES

Our website uses cookies to:

  • Enable essential website functions

  • Understand how visitors use the site

  • Improve performance and user experience

You can disable cookies in your browser settings, though some features may not work correctly.

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THIRD-PARTY SERVICES

We may use trusted third parties for services such as:

  • Payment processing

  • Website analytics

  • Email delivery

These providers only access the information necessary to perform their services and are expected to comply with data protection laws.

We never sell or rent your personal information.

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YOUR RIGHTS

Under UK GDPR, you have the right to:

  • Request access to the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain processing

  • Withdraw consent for marketing at any time

To exercise these rights, contact us using the details below.

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CHILDREN'S PRIVACY

Our services are not intended for children under 18, and we do not knowingly collect personal information from children.

 

CHANGES TO THIS POLICY

We may update this policy from time to time. The latest version will always be available on our website.

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CONTACT

The Pretty Little Design Co.
Kirsty Still
theprettylittledesignco@gmail.com

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