
Frequently asked questions
No, not until your booking month.
This is non-refundable AND non-transferable.
To book in I allow a booking contract ONLY and you have until the month before to cancel with NO fee.
This is to exercise trust between myself and clients, and ask everyone to always be transparent and honest about their booking and any changes that may affect it.
From 2025 onwards, you may be required to pay a deposit.
Here is what to expect:
The month before your booking - final confirmation without incurring a fee.
The month of the month of your booking - contract is sent out, minimum of deposit and design brief are expected.
The week of your booking - ALL custom work is carried out Monday through to Wednesday.
You are expected to be active with a turnaround time of 4-hours for feedback.
Once you feel like a design reaches expectation and is good enough to approve, you will be asked to 'sleep' on the cover and can give final approval the following day.
After this point, you will be invoiced for any outstanding balances, and final files will be sent by the end of the week after full payment is made.
You will then have a 24-hour grace period to check these files over. After this point, the job is seen as a completed and finalised, and any changes afterwards will incur fees.
EDIT or adapt any of the files you are sent.
Create new files out of the files you are sent.
Copy branding or artwork created by the designer.
You have no rights to edit or mimic any artwork you didn't create yourself.
Everything is sent with a purpose for intended use and anything outside of this breaks the contract you signed and agreed to.
This is to ensure your book branding remains clear and cohesive.
