Here is what to expect: The month before your booking - final confirmation without incurring a fee. The month of the month of your booking - contract is sent out, minimum of deposit and design brief are expected. The week of your booking - ALL custom work is carried out Monday through to Wednesday. You are expected to be active with a turnaround time of 4-hours for feedback. Once you feel like a design reaches expectation and is good enough to approve, you will be asked to 'sleep' on the cover and can give final approval the following day. After this point, you will be invoiced for any outstanding balances, and final files will be sent by the end of the week after full payment is made. You will then have a 24-hour grace period to check these files over. After this point, the job is seen as a completed and finalised, and any changes afterwards will incur fees.